Privacy Policy

Last Updated: May 10, 2026

Doorbell Camera Assist (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how information may be collected, used, and safeguarded when you visit our website or contact us for consultation services.

By using this website or communicating with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information You Voluntarily Provide

We may collect personal information you choose to provide, including:

  • Name

  • Email address

  • Phone number

  • Information shared during inquiries or consultation requests

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser and device information

  • Website activity and page visits

  • General usage and performance data

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and support requests

  • Schedule and manage consultation sessions

  • Provide customer assistance and service updates

  • Improve website performance and user experience

  • Maintain communication related to requested services

We do not sell personal information or use it for unrelated marketing purposes.

3. Independent Consultation Services

Doorbell Camera Assist provides paid, independent consultation services related to smart doorbell cameras and home security devices.

  • We provide informational guidance and troubleshooting assistance only

  • We do not remotely control customer devices or accounts

  • We do not provide physical installation services

  • We are not affiliated with device manufacturers or official support providers

Any information shared during consultations is used only to assist with the requested service.

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may only be disclosed when:

  • Required by applicable laws or legal obligations

  • Necessary to protect our rights, services, or website security

  • Needed for trusted third-party tools used for scheduling, analytics, or website functionality

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

  • Understand website traffic and visitor behavior

  • Improve site performance and usability

  • Enhance the overall browsing experience

You may disable cookies through your browser settings if preferred.

6. Data Protection

We take reasonable measures to help protect personal information from unauthorized access, misuse, or disclosure. However, no online system or method of electronic storage can be guaranteed completely secure.

7. External Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or privacy practices of external websites. Users should review third-party privacy policies independently.

8. Your Rights and Choices

You may request to:

  • Access personal information we may hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of non-essential communications

Requests can be submitted using the contact information provided below.

9. Children’s Privacy

Our website and services are intended for adults and are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes to our services, practices, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Doorbell Camera Assist
Phone: (332) 242-4232